Personal Data Protection Policy
The website owner and data controller, SHE-Elevators S.L., with registered office at Ctra. Alberic- Alzira km 6,5 (CV550, 46600 Alzira, Valencia), and CIF (Tax ID): B-98275068, is the owner of the Portal and makes it available to Internet users in order to both provide information about the services offered by SHE-Elevators S.L. and to allow the provision of services through the Portal.
Contact Details
- Contact Phone: 900 535 337
- For any inquiry or request regarding the privacy of SHE-Elevators S.L., users may contact our email address at info@she-elevator.com.
1. Purpose
For what purposes do we process your data?
SHE-Elevators S.L. informs the User of the existence of a personal data processing operation (referred to as “WEB USERS”) created with the data obtained on the website by and for SHE-Elevators S.L. and under its sole responsibility.
This processing operation has been created for the purpose of providing information on the services offered by the Portal, as well as addressing and managing inquiries made by users through this channel.
The retention periods for the data provided by users through the forms on the website are as follows:
- In the case of inquiries: Once the inquiry has been answered, for the duration of the current calendar year.
- In the case of contracting any of our services: For the duration of the contractual relationship.
2. Legal Basis (Lawfulness of Processing)
What is the legal basis for processing your data?
The legal basis for processing users’ personal data is the consent of the data subject.
Likewise, the prospective offer of services is based on the consent requested from the user, and under no circumstances shall the withdrawal of this consent condition the execution of other purposes.
Users are under no obligation to provide us with their personal data. However, if they do not provide the minimum requested data, it will not be possible to carry out the online operations offered on our website, such as answering inquiries, contacting us, leaving a comment, participating, and/or accessing certain sections of the website.
Furthermore, we inform you that the user may revoke their consent for the collection and processing of their personal data at any time, through the procedure established for this purpose, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.
3. Recipients
To which recipients will your data be communicated?
The data collected on this website through the corresponding forms will not be transferred to third parties and may only be communicated to other companies acting as data processors, which will only process the data in accordance with the strict instructions established by SHE-Elevators S.L. with said processors. In any case, the data will be communicated within the European Union territory and solely for the purposes indicated above.
4. Rights
What are your rights when you provide us with your data?
Users of the website owned by SHE-Elevators S.L. are guaranteed the rights established by personal data protection legislation:
- First, the user has the right to obtain confirmation as to whether or not SHE-Elevators S.L. is processing personal data concerning them.
- Users have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure (deletion), objection, or restriction when, among other reasons, the data is no longer necessary for the purposes for which it was collected, as well as portability to transfer their personal data to a new controller.
- Users have the right to object to the processing of their personal data, in which case SHE-Elevators S.L. will stop processing their data, except for compelling legitimate grounds, or the exercise or defense of potential claims.
- Users have the right to request SHE-Elevators S.L. to restrict the processing of their personal data when the requirements established by EU Regulation 2016/679 (GDPR) and Spanish Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, are met.
SHE-Elevators S.L. informs you that it has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorized processing, and/or access, in accordance with the provisions of GDPR (EU) 2016/679 of April 27, 2016, and Spanish Organic Law 3/2018, of December 5.
Finally, we inform you that any data subject may file a complaint with the Spanish Data Protection Agency (AEPD), especially when they have not obtained satisfaction in the exercise of their rights.
- In the following link, you will find more information about complaints before the Spanish Data Protection Agency.
5. Commercial Communications
What are your rights when you provide us with your data?
SHE-Elevators S.L. may send commercial communications by any means in full compliance with current personal data protection legislation.
For commercial communications carried out via email and equivalent media, in compliance with the provisions of Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI), the User’s consent will be duly obtained at the time of collecting the corresponding data.
The User may revoke their consent to receive commercial communications at any time by simply notifying SHE-Elevators S.L. of their choice at our email address: info@she-elevator.com.
